What Cisco Learned On Its AI Journey
Cisco, Monday, November 3rd, 2025
Cisco Germany management board member Detlev Kuhne discusses how the technology giant tackled its AI transformation - and his key takeaways.
Sales staff preparing for customer visits with AI assistance, an AI that supports customer service - these are just two examples of how Cisco Germany uses artificial intelligence internally in its daily work. But getting to this point was a long journey for the technology giant, fraught with numerous challenges.